Your Personal Information
Any personal information that you choose to provide to us will be stored privately. If it is collected via cleaningoven.co, it will be solely used by Cleaning Oven.
Information and how we use it?
The only information that we choose to collate is information that is willingly, submitted. For example, at the time of ordering goods or services as well as registering for our mailing list on our website.
When you place an order, we collect your personal information in order to process and dispatch the order safely to you. From time to time, we will carry out security checks to ensure that all information provided is correct and accurate, to prohibit any fraudulent activity.
We will also collate information in regards to your marketing preferences. We may choose to contact you with suitable offers about both our goods and services as well as enable selected third party companies to contact you in regards to offers we may believe, would interest you. Information we collect enables us to refine and improve how we are able to serve you best.
Will cleaningoven.co share the information you submit to us?
In order to safeguard both yourselves and us, we often pass on your details to security agencies that verify your details for their legitimacy and accuracy. This helps us run our site smoothly and efficiently.
We strictly do not sell or provide your information to any other company without your explicit permission of allowing us to do so.
Information on Website Cookies
Cookies are alphanumerical identifications that help our browser smartly recognise what part of our website has served you best. We do this through your web browser. Our cookies are mainly used for our marketing material as they show us the source of your visit. Please leave your cookies on at all times when you choose to shop on our site, as it is impossible to place an order without them.
Every now and then, we participate in joint ventures with other companies that allow us to place links on our site, enhancing your shopping experience with us. We take the time and precautionary measures to ensure only the best links are shared with you.
Protecting customer information
Any time you place an order or submit sensitive information, we use a secure server to protect your identity. Our SSL protects anything incoming from fraudulent attack.
You can choose not to submit any personal information, however as a prerequisite, we do request you to leave your cookies on, to shop with cleaningoven.co.
Complaints to Cleaning Oven
All of your complaints are dealt with in a fair, just and professional manner. All our complaints are resolved within 64 hours. We ensure that you are kept up to date on your complaint status. Should you not be happy with the outcome, we urge you to contact us by phone.
If any part of our policy changes, it will be updated within 24 hours on our site. For any further questions, comments, or inquires, simply contact us directly on 020 8610 9009 or e-mail address.